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 Please choose your support option from the list below:

[FAQs | Internet Tools | Mirror Sites | Contact Form | Email | Telephone | Fax ]


Frequently Asked Questions

For general questions, please see our FAQs as listed below to see if the answer is available online.

  1. What is a domain?
  2. What is a Top Level Domain (TLD)?
  3. What Top Level Domains (TLDs) does Nic AG offer for registration?
  4. Why do I need to register a domain name?
  5. How will I be able to tell if my desired domain name is already taken?
  6. Once I have a domain name secured, how long may I use it?
  7. What if my desired name is the same as a trademarked name?
  8. How do I choose a good domain name?
  9. What are the valid characters for a domain name and how long can it be name?
  10. What does it mean to "park" a domain name?
  11. I have an e-mail which says that my domain has been registered, but I can't go to it with my web browser. Why?
  12. How much does registering a domain name cost?
  13. How do I register a domain name?
  14. What do I need in order to register a domain name?
  15. How long does the registration process take?
  16. Is it possible for another person to register my domain name after I have registered it?
  17. What methods of payment does Nic AG accept?
  18. Once a domain name is registered, who is the legal registrant of the domain name?
  19. Where can I get contact information related to domain names that are already registered?
  20. How do I transfer my domain?
  21. Who do I contact for additional assistance?


For more details, please visit the appropriate sections below:

  1. Registering a Domain Name
  2. Using Your Domain Name
  3. Transfers & Changes
  4. Legal Issues & Domain Name Disputes
  5. Glossary of Terms
  6. Web Site and Web Hosting Questions
  7. Email Questions






Internet Tools

To use our online Internet Tools, click here.






Mirror Sites

Feel free to try one of our mirror sites.






Contact Form

You may also contact us using our contact form.






Email Contact

Contact us via email as follows:

  1. Registration questions, email
  2. Technical questions, email
  3. Partner, registrar, and reseller questions, email
  4. General customer support, email
  5. Billing questions, email






Telephone Contact

Contact us by Telephone:
+1 (321) 250-9272
+1 (268) 562-2556





Fax Contact


Contact us by Fax:
+1 (718) 504-4461



© 2000-2019, Nic AG, P.O. Box W1092, Woods Mall, St. John's, Antigua. All rights reserved.
Tel: +1 (268) 562-2556, or +1 (321) 250-9272 Fax: +1 (718) 504-4461.

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